EU Countries and Return Items.

EU Countries and Return Items. You must contact Bigatmo BEFORE SENDING any Return Items Back to us. This is to avoid unnecessary charges. Since Brexit, the rules around shipping have changed. Everything that is shipped or returned to Bigatmo from any European country must now be accompanied by all the correct paperwork. Returns paperwork must be filled out ONLY with our guidance. If a parcel is shipped without the correct paperwork you will incur charges. Bigatmo will not be liable for these charges. To avoid any unnecessary issues, you must contact us to arrange for your return to be shipped properly with the correct paperwork.

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How can I pay for my order?

You can make payment on-line via the website as you order.

For prescription products you can also pay on line using a link on the invoice we email to you. If you have any questions just call us: +44(0)1622 844030. We’re always very happy to chat about what you need and to help you with your query.

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